Our Mission

We are here to support residents to achieve optimal health and quality of life.

I got involved because of my Dad living at Yaletown House. I stayed involved because I care about the residents.

Terry Hagen, Yaletown House Board Member

Our Values

The Yaletown House community is guided by and committed to demonstrate:

• Caring - for the physical, psychological, social and spiritual aspects of each individual
• Integrity - honesty with oneself and all others in a respectful manner
• Trust - that we make a meaningful difference to the safety, security and quality of living for residents and work life for employees
• Accountability - for the impact of our thoughts, actions and words
• Learning - anticipating and supporting ongoing learning in all of our planning, decision-making and action.

Our Vision

Yaletown House is committed to anticipating and meeting the changing needs of the residents and employees by:

• providing evidence-based care and services, using a holistic model
• ensuring a focus on prevention of illness and disability in all programs and services
• supporting aging in place by optimization of the physical environment
• facilitating a living and working environment that promotes and balances safety, risk-taking and the needs of the residents and employees.