We are a residential care facility licensed to provide 24-hour professional nursing care to individuals with complex care needs. Our resident population are adults who are no longer able to independently live at home because of specific health care requirements. In addition to nursing, we provide three meals a day, laundry and housekeeping services as well as offer recreational and social activities.
We are a publicly funded, non-profit facility. The majority of our operating expenses (approximately 80%) are supported by the Provincial Government (Home and Community Care Branch) through the Vancouver Coastal Health (VCH), with the remaining costs (approximately 20%) paid directly by the residents living here through a health authority determined monthly user fee (rent).
Yes, our second floor is designated as a Special Care Unit for residents with Alzheimer's disease or other forms of dementia. Care, programs and services are specifically designed for this special population within a secured unit. The Special Care Unit is equipped with a private outdoor garden, visiting lounges and a separate eating/kitchen area.
Whenever the Federal Government increases the Old Age Pension (OAP) and/or Guaranteed Income Supplement (GIS) payments, the Provincial Government and subsequently the health authority increases the user fee (rent) for residents living in residential care facilities. The user fee is increased proportionally to the OAP and GIS changes.
We can arrange for an automatic monthly debit program from one's bank account but we are unable to accept credit or debit cards for payment. Our residents and families find automatic debiting accurate, easy and convenient to handle the user fee and most take advantage of this plan.
In addition to our basic care, which includes 24 hour nursing, laundry, housekeeping and three meals a day (plus snacks), we also offer an array of recreational and social activities. These activities include:
All rooms come fully furnished. Apart from the bed and bedside table, which must remain, you may bring small items of furniture to replace those provided. Replaceable items can include: easy chair, foot stool, small writing table. Residents are encouraged to personalize their room by bringing their own pictures, mirror, comforters, bedspread, and plants. Residents may also bring small appliances such as clocks, radio, television, or lamp. These appliances have to be assessed by our Maintenance Department as approved to CSA standards.
Under the present VCH system, a reassessment to Extended Care (EC) Level no longer means an automatic transfer to an Extended Care facility. A resident assessed to EC level may have to transfer to a wheelchair accessible room. In the event a resident requires increased clinical attention that cannot be provided at Yaletown House, the transfer will be arranged together with the resident, their family and the VCH.